--- title: "Episode #58 - Mastering the Art of the Unhappy Client" description: Running a professional photography business calls for making many big decisions. Dorie is here to help with some of those decisions in this episode image: https://blog.nphoto.com/hubfs/blog-nphoto/podcasts/audio/Episode%2058.%20Mastering%20the%20Art%20of%20the%20Unhappy%20Client.jpg --- - [all podcasts](https://blog.nphoto.com/podcast) - [blog](https://blog.nphoto.com/) - [pro-tip](https://blog.nphoto.com/pro-tip-sign-up) ## Focal Points with Dorie Howell # Episode #58 - Mastering the Art of the Unhappy Client If you haven’t already had a client become unhappy with you for some reason, it’s likely you will in the future. We can’t keep everyone happy all of the time. What we can do though is have a strategy for how to get them back to happy! Today Dorie is sharing five key things she recommends when planning how you will handle dissatisfied clients. If you want even more great tips and you haven’t already, pop back to episode #49 to hear Dorie and guest Heather Lahtinen talk about a specific session where the client didn’t like the headshots Dorie took of them! Want to get the latest marketing information that you can use in your business today? Sign up for Dorie’s Free Weekly Cull Newsletter.   Get your 75% discount on your first sample album from nPhoto AND just added - when you sign up, receive a complimentary Mini-album.    Be sure and follow these accounts on Instagram: nPhotolab Dorie Howell The Focal Points Podcast 30 min 02 sec July 5, 2023 ##### Tags - [Focal Points with Dorie Howell](https://blog.nphoto.com/podcast/tag/focal-points-with-dorie-howell) " title="Episode #58 - Mastering the Art of the Unhappy Client" duration="30 min 02 sec" audio\_url="https://2360104.fs1.hubspotusercontent-na1.net/hubfs/2360104/blog-nphoto/podcasts/audio/FPP%20Ep%2058%20V1.mp3" image="https://2360104.fs1.hubspotusercontent-na1.net/hubfs/2360104/blog-nphoto/podcasts/audio/Episode%2058.%20Mastering%20the%20Art%20of%20the%20Unhappy%20Client.jpg" url="" published="2023-07-05 12:00:00"> Play Pause Download Share Share this podcast - [mailto:?Subject=Check%20this%20nPhoto%20podcast&body=Hello!%0D%0AI%20found%20this%20podcast%20on%20nPhoto%20and%20it's%20really%20interesting,%20check%20it%20out%20here:%0D%0Ahttps://blog.nphoto.com/podcast/ep57-setting-yourself-apart-with-jj-royer](mailto:?Subject=Check%20this%20nPhoto%20podcast&body=Hello!%0D%0AI%20found%20this%20podcast%20on%20nPhoto%20and%20it's%20really%20interesting,%20check%20it%20out%20here:%0D%0Ahttps://blog.nphoto.com/podcast/ep57-setting-yourself-apart-with-jj-royer) - ### Recent Podcasts 0:00 subscribe - [all podcasts](https://blog.nphoto.com/podcast) - [blog](https://blog.nphoto.com/) - [pro-tip](https://blog.nphoto.com/pro-tip-sign-up) ## Focal Points with Dorie Howell # Episode #58 - Mastering the Art of the Unhappy Client 0:00 ## Read more & share ## Focal Points with Dorie Howell # Episode #58 - Mastering the Art of the Unhappy Client July 5, 2023 30 min 02 sec If you haven’t already had a client become unhappy with you for some reason, it’s likely you will in the future. We can’t keep everyone happy all of the time. What we can do though is have a strategy for how to get them back to happy! Today Dorie is sharing five key things she recommends when planning how you will handle dissatisfied clients. If you want even more great tips and you haven’t already, pop back to episode #49 to hear Dorie and guest Heather Lahtinen talk about a specific session where the client didn’t like the headshots Dorie took of them! Want to get the latest marketing information that you can use in your business today? Sign up for Dorie’s Free Weekly Cull Newsletter.   Get your 75% discount on your first sample album from nPhoto AND just added - when you sign up, receive a complimentary Mini-album.    Be sure and follow these accounts on Instagram: nPhotolab Dorie Howell The Focal Points Podcast ### Tags - [Focal Points with Dorie Howell](https://blog.nphoto.com/podcast/tag/focal-points-with-dorie-howell) ### Never miss podcast premieres! Subscribe ### Listen to this podcast on - - - ### Share & download - - - - [mailto:?Subject=Check%20this%20nPhoto%20podcast&body=Hello!%0D%0AI%20found%20this%20podcast%20on%20nPhoto%20and%20it's%20really%20interesting,%20check%20it%20out%20here:%0D%0Ahttps://blog.nphoto.com/podcast/ep57-setting-yourself-apart-with-jj-royer](mailto:?Subject=Check%20this%20nPhoto%20podcast&body=Hello!%0D%0AI%20found%20this%20podcast%20on%20nPhoto%20and%20it's%20really%20interesting,%20check%20it%20out%20here:%0D%0Ahttps://blog.nphoto.com/podcast/ep57-setting-yourself-apart-with-jj-royer) - ### Recent podcasts [Browse all podcasts](https://blog.nphoto.com/podcast) < Go back ### Recent Posts